Shipping Policy

Processing Time

All orders are processed within 1–3 business days after payment is confirmed (excluding weekends and public holidays).Orders placed after 5 PM (PST) will be processed on the next business day.During high-volume periods (such as holiday sales or new product launches), processing times may take a bit longer — we appreciate your patience.

Shipping Rates & Delivery Estimates

We offer free standard shipping on all U.S. orders over $29.For orders under $29, a flat shipping fee of $4.99 applies.

Shipping Rates & Delivery Estimates
We offer free standard shipping on all U.S. orders over $29. For orders under $29, a flat shipping fee of $4.99 applies.
Standard Shipping: 5 – 8 business days (USPS / UPS Ground)
Expedited Shipping: 2 – 4 business days (UPS Express / FedEx 2-Day)
International Shipping: 7 – 15 business days (DHL / EMS)
Delivery delays can occasionally occur due to customs clearance or carrier issues.

Shipping Locations
We currently ship to most countries worldwide, including the U.S., Canada, Europe, Australia and Asia. Certain regions (PO Boxes, military addresses, remote islands) may have limited delivery options or additional fees.

Order Tracking
Once shipped, you will receive a confirmation email with a tracking number. Tracking info updates within 24 hours after pickup. You can check order status anytime on our website under “Track My Order.”

Customs, Duties & Taxes
International orders may incur import taxes, customs duties, and fees charged by your local customs office. These are the customer’s responsibility and are not included in product prices or shipping fees.

Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us within 7 days of delivery at [your email address] with your order ID and photos. We’ll work with the carrier to resolve it promptly.